Implementing Total Quality Management

Total Quality Management (TQM) is a continual improvement program aimed at helping participants adjust their attitude in the workplace, to ensure they continually win results for the organization they work for. It enables them to see the benefits from a win-win viewpoint. Participants will learn to value doing the right things, doing them always and measurably, at the right time.

For whom:

Managers, Supervisors, Team Leaders, Professionals.